Privacy Policy

Black Diamond Details is an automotive appearance and protection business located at 3639 US-62, Suite 1, Ropesville, TX 79358. You can reach us by phone at (806) 281-3890 or through our contact page.

When you submit a quote request, book an appointment, or use our chat, we may collect:

• Contact details such as your first name, last name, email address, and phone number.
• Details about your vehicle (year, make, model) or property (for residential and commercial window tinting inquiries).
• The service you are interested in and any notes you provide.
• Information you choose to share in our live chat widget.
• Standard technical information such as your browser type, device, and the pages you visit, collected through website analytics and tracking tools.

We use the information you provide to:

• Respond to your quote requests and service inquiries.
• Schedule and confirm appointments.
• Communicate with you about your service, estimate, or project.
• Provide customer support and improve our services.
• Send service-related messages, and — only if you opt in — promotional or marketing messages.

We use trusted third-party service providers to operate our website and customer communications. These include customer relationship management and marketing automation, appointment scheduling, form tracking, live chat, and website analytics providers. These providers process information on our behalf and under our instructions to deliver and improve the services you request. Information you submit through our forms, booking calendar, and chat is transmitted to and stored by these providers.

Owner review required: The specific providers, their data-residency, and any sub-processors should be confirmed by the business owner before publication. Do not list a provider or data-sharing practice that has not been verified.

By providing your phone number and checking the optional consent boxes on our forms, you agree to receive text messages from Black Diamond Details related to your inquiry or appointment. Service-related (non-marketing) messages and promotional (marketing) messages are separate opt-ins — you are never required to agree to marketing messages to submit a quote request.

• Message frequency: Varies based on your interaction and the services requested.
• Charges: Message and data rates may apply from your wireless carrier.
• HELP: For help, reply HELP to any message or call us at (806) 281-3890.
• STOP: To cancel messages, reply STOP or unsubscribe at any time.

See our Terms & Conditions for full SMS terms.

Our website may use cookies and similar technologies to operate the site, remember your preferences, and collect analytics about visits. We may use analytics and advertising tracking tools where applicable. You can control cookies through your browser settings; disabling them may affect some site features.

Owner review required: Confirm which specific analytics and advertising tools (e.g. Google Analytics 4, Meta Pixel) are installed before publication, and list them here.

We do not sell your personal information. We may share your information with the service providers described above, when required by law, or to protect our rights or safety. We share only what is necessary to provide the services you request.

We retain the information you submit for as long as necessary to provide our services and respond to your inquiries, and as needed to meet legal or accounting requirements.

Owner review required: Confirm the specific data-retention period for customer and lead records before publication.

We take reasonable measures to protect your information, but no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information, or opt out of marketing messages at any time by replying STOP to a text message or contacting us directly.

Questions about this Privacy Policy or your information? Contact us:

• Phone: (806) 281-3890
• Address: 3639 US-62, Suite 1, Ropesville, TX 79358
• Contact page

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.